Review · HOT SPRINGS AND GEOTHERMAL POOLS
Fairbanks: Northern Lights and Chena Hot Springs Tour
Chena Hot Springs gives you three very different Alaska experiences in one long night: ice sculptures, steaming mineral water, and a chance to watch the northern lights. The 60-mile ride from Fairbanks adds a sense of getting away from town, while guides such as Gina, Greg, Ron, and Laura turn the drive into part of the evening with local facts and aurora advice.
I like the small group of no more than 14 people, and I like that guides may stop again on the return trip if the sky becomes active. The outdoor soaking area, kept at 106 degrees Fahrenheit, is especially memorable when the air is cold and the stars are out.
The catch is the schedule. Dinner, the museum, the hot springs, and aurora watching all compete for one evening, and the return to Fairbanks can come between 2 and 3 a.m. The northern lights also depend entirely on nature, so you need to value the hot springs and ice museum even if the sky stays dark.
Key points to know before booking

- A 60-mile evening ride from Fairbanks takes you well beyond town to Chena Hot Springs Resort.
- The Aurora Ice Museum uses more than 1,000 tons of ice and snow, with large sculptures by skilled ice carvers.
- The outdoor hot springs stay at 106°F year-round, but only people 18 and older may use that area.
- Guides may make extra aurora stops after Chena if the lights are active.
- Dinner, drinks, towels, and lockers cost extra, so bring cash and plan your budget.
- The tour lasts about 10 hours and usually returns to Fairbanks between 2 and 3 a.m.
Why this Chena Hot Springs night works

This is not just an aurora chase. That matters because no guide can promise a display of green or purple light. The tour gives you worthwhile stops even when clouds or weak activity spoil the main hope of the night.
The resort combines an unusual ice museum with a hot spring soak. One moment you are looking at carved ice figures inside a frozen building. Later, you are sitting in warm mineral water outdoors, with cold air on your face. That contrast is the heart of the experience.
At $215 per person, the price is fair if you want all three main parts and prefer not to arrange transport, resort admission, and aurora driving yourself. The admission to the Aurora Ice Museum and the hot springs is included. Food and drinks are not, so the final cost rises if you order dinner, a bar drink, or the optional appletini served in an ice glass.
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The 60-mile ride from Fairbanks

Pickup is available from hotels within Fairbanks or North Pole city limits. You should wait in the lobby or entrance area five minutes before the scheduled time. Airport pickup is not offered, so plan a separate connection if you have just arrived.
The drive to Chena Hot Springs takes you about 60 miles, or 97 kilometers, from town. It is a useful part of the evening rather than dead time. Guides use a microphone and share facts as they drive, which helps everyone hear in a small van or vehicle.
Keep an eye out for wildlife. Moose, beaver, and fox are possible sightings, though none is assured. The most useful part of the ride may be the guidance about the sky, photography, and local culture. One guide helped a participant adjust a camera for northern lights pictures, while another explained Alaskan culture and answered questions throughout the night.
The group limit of 14 keeps the outing more personal than a large coach tour. It also means pickup timing and bathroom stops affect everyone, so arrive ready and keep your belongings organized.
Inside the Aurora Ice Museum

The Aurora Ice Museum is built from more than 1,000 tons of ice and snow. A guided visit lets you see large ice sculptures made by world-class ice carvers, rather than simply walking through a cold room without context.
The museum has a playful side. You can sit at an ice bar on a caribou-hide-covered bar stool, and an appletini in a hand-carved ice glass is available for an extra charge. That drink is optional and not part of the $215 price.
Bring a layer for this stop. The museum needs to remain frozen, and you will be moving from a warm vehicle into an icy interior. The stop is not a substitute for the hot springs, but it gives you something visual and specific to enjoy even if clouds cover the sky later.
The museum also helps break up the long night. You are not spending 10 hours waiting beside a window for an aurora that may never appear. For many people, the ice sculptures will be the most unusual part of the tour.
Dinner at Chena Hot Springs Resort
After the museum, you are shown to a table in the resort restaurant. Dinner and both hot and cold drinks are available, but nothing from the restaurant is included in the tour price.
Allow extra time and money for this part. One account praised the food, while another found the meal mediocre and slow. That difference suggests you should treat dinner as convenient resort dining, not as the main reason to book the trip.
The timing matters. A long meal can reduce your soaking time, particularly on a night when the aurora is active. If you want the full experience, keep an eye on the schedule and ask your guide how much time remains for the springs.
The resort also has a bar where you can order a warm or cold drink. A hot beverage can be useful after an outdoor soak or while you watch the sky from indoors at the Aurora Café. Food and drink charges are separate, so bring cash or confirm accepted payment methods before leaving Fairbanks.
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Soaking at 106 degrees Fahrenheit

Chena Hot Springs is the emotional center of the tour. The mineral water stays at 106°F, or 41°C, throughout the year. On a cold Alaska night, the simple act of sitting in warm water outdoors feels almost unreal.
The outdoor area is available only to people 18 and older. Children under 18 may use the indoor pool, but they cannot enter the outdoor hot springs. This is a key booking detail for families.
You need swimwear. Towels are not included, but one can be rented for $5. Locker access costs 50 cents, so bring cash for that small charge as well. A water bottle is also sensible because warm water and a long night can leave you thirsty.
The soak is more than a quick photo stop. You have time to relax after the drive and before the late aurora search. Still, the exact amount of soaking time depends on dinner service, the museum visit, and the guide’s plans for viewing the sky.
If you are not comfortable with outdoor bathing, you can use the heated indoor pool or view the aurora from the Aurora Café with a warm drink. That option gives you shelter, though it lacks the striking contrast of sitting outside in hot water under the night sky.
Searching for the northern lights

The northern lights are the tour’s biggest draw and its biggest uncertainty. Chena Hot Springs can be a good place to watch green and purple ribbons in the sky, but clouds, weak activity, and daylight conditions can prevent a sighting.
You should book this as an aurora opportunity, not an aurora guarantee. The tour operator makes that clear, and the guides still work to give you the best chance available. If the lights appear, your guide may take the group to another viewing spot on the way back to Fairbanks, where darker skies and less artificial light can improve the view.
That extra effort is one of the tour’s strongest features. Guides such as Gina, Greg, Evan, and Laura have been praised for making additional stops and trying different viewpoints. One guide continued searching after a strong display at Chena and drove farther north to a darker location.
Photography help can also make a difference. Aurora pictures often require camera settings that are not obvious to a first-time viewer. A guide may show you how to adjust your camera, but bring your own equipment and do not expect professional photography instruction.
If the lights do not appear, the night is not automatically wasted. You still have the ice museum, hot springs, resort time, and the drive through the Fairbanks area. One guide took the group to scenic areas for photographs despite cloudy skies. That is a useful way to think about the tour: the aurora is the bonus, not the only product.
The late return to Fairbanks

The group normally reunites a little after midnight and starts the trip back. Depending on your hotel location and the amount of aurora activity, you can expect to reach Fairbanks between 2 and 3 a.m.
This timing is worth considering before you book. You will lose most of a night, and the following morning may need to be slow. The schedule suits you best if you are comfortable with late hours and want to pack several major Fairbanks activities into one outing.
The return trip can also become an unexpected second aurora session. If the lights are active, guides may stop along the way. If the sky is quiet, you will simply have a long ride back after a full evening.
A small group makes the late transfer more manageable. Guides have been praised for safe driving, punctual pickups, and keeping the evening organized. Still, this is not a short casual excursion. Bring water, dress for stops outside, and keep your phone charged.
Guide quality makes a real difference

The guide can shape this experience more than any other part. Gina has been praised for answering questions, sharing Alaskan culture, and making extra efforts to find clear aurora views. Greg has been described as fun and informative, with a strong eye for good viewing spots.
Ron and Gina have also been praised for working hard to make the night special. Christopher was described as accommodating, while Laura received strong marks for organizing the evening and helping the group get the most from each stop.
That range of guide names points to a valuable feature: this is not simply a transfer to a resort. The guide handles pickup, the drive, timing, aurora stops, and practical questions. A good guide can also soften the disappointment of cloudy skies.
Service will naturally vary by the person leading your departure. The tour’s small size gives the guide room to talk with you, but your experience will still depend on the evening’s weather and the group’s pace.
Is $215 a fair price?

The $215 price includes hotel pickup within the stated service area, admission to the Aurora Ice Museum, admission to Chena Hot Springs, transportation, and a guide for roughly 10 hours.
That is solid value if you would otherwise need to arrange a rental car, drive at night, pay for resort access, and search for the aurora on your own. The driver also handles the 60-mile route and may make extra stops after midnight.
The price does not include dinner, drinks, the optional ice-glass appletini, towels, or the 50-cent locker fee. A realistic budget should add money for a meal and at least a towel rental if you do not want to carry one.
The package is less attractive if you mainly want a long hot spring session. Dinner and the museum take time, and the return drive is substantial. It works best when you want a full evening with several distinct activities.
You can cancel up to 24 hours in advance for a full refund, and the reserve-now, pay-later option helps keep plans flexible. Check the available start time for your date because the activity lasts 10 hours and the exact pickup schedule can vary.
Who should book this night?
I would choose this tour if you are visiting Fairbanks for a short stay and want one organized evening that covers the area’s most famous winter attractions. It is also a good fit if you do not want to drive unfamiliar roads after dark or make your own aurora plan.
The tour suits couples, solo visitors, and small groups who enjoy a late night and can accept uncertainty. The combination of ice sculptures and hot water gives you a satisfying outing even under cloudy skies.
Families should pay close attention to the age rule. Children under 18 can use the indoor pool, but they cannot enter the outdoor hot springs. Anyone who dislikes late returns, restaurant waits, or long vehicle rides may prefer separate daytime and evening activities.
Bring a passport or ID card, driver’s license, swimwear, towel, water, and cash. Dress in layers so you can handle the cold outside, the hot springs, the museum, and the vehicle comfortably.
FAQ
How long does the Chena Hot Springs tour last?
The tour lasts about 10 hours. Hotel returns are usually between 2 and 3 a.m., depending on your location and the evening’s aurora stops.
How far is Chena Hot Springs from Fairbanks?
The resort is about 60 miles, or 97 kilometers, from Fairbanks.
Is hotel pickup included?
Pickup is included from hotels within Fairbanks or North Pole city limits. You should wait in the lobby or entrance area five minutes before pickup.
Is airport pickup available?
No. Pickup is not provided from the airport.
Are the northern lights guaranteed?
No. The aurora is a natural event, so its appearance cannot be guaranteed.
What is included in the tour price?
The $215 price includes pickup within the stated service area, transportation, a guided visit to the Aurora Ice Museum, and admission to Chena Hot Springs.
Are food and drinks included?
No. Dinner, restaurant drinks, bar drinks, and the optional appletini served in an ice glass cost extra.
Can children use the hot springs?
Children under 18 cannot use the outdoor hot springs. They can use the indoor pool.
Do I need to bring a towel?
Towels are not included. You can bring your own or rent one for $5. Locker access costs 50 cents.
Should you book it?
Book this tour if you want a full Alaska night, not just a quick aurora drive. The ice museum gives you a clear attraction, the 106°F springs offer real relaxation, and the guide may keep searching for better sky views after the resort visit.
Skip it if you need an early night, dislike long drives, or would be disappointed by an aurora-free evening. The safest choice is to see the northern lights as a possible reward, while judging the $215 price by the complete package of transport, museum, hot springs, and guided searching.
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