Review · HOT SPRINGS AND GEOTHERMAL POOLS
Private Full Day Experience at Papallacta Hot Springs
Papallacta gives you a warm, quiet break from Quito’s high-altitude streets. About 65 kilometers from the capital, the resort sits among steep Andean peaks, Polylepis forests, and cool mountain air. You spend several hours moving between thermal pools, with the option of adding a massage, before stopping for a simple local meal.
I like the scenic drive with photo stops and the way the day leaves room to set your own pace. I also like the meal at a family-run spot, where chicken soup or freshly caught trout can feel far more connected to the region than lunch at a hotel restaurant.
The main consideration is the price. At $95 per person, private transport and a guide are included, but lunch is not, and spa treatments may cost extra. Confirm exactly what your booking covers before you go. The experience is advertised as private, though one account described sharing the vehicle with one or two other people, so it is worth clarifying group size.
Key points to know before you book

- Two departure times: Choose an 8:00 a.m. start for a quieter spa visit, or leave at 2:00 p.m. for an afternoon outing.
- Several hours at the thermal pools: Papallacta has pools at different temperatures, plus spa treatments and nearby walking paths.
- Andean scenery along the road: The route crosses open highland plains, mountain ranges, and Polylepis forest.
- A strong guide experience: Andrés is praised for punctual pickups, careful driving, local advice, photos, and a relaxed pace.
- Local food after the springs: Expect chicken soup, trout, or another simple regional dish at a family-owned restaurant.
- Bring pool footwear: Flip-flops or Crocs are useful around the wet, misty pool areas.
Why Papallacta makes a fine Quito escape
Quito is rewarding, but its altitude, traffic, and busy streets can wear you down. Papallacta offers a different rhythm. You leave the city behind, watch the Andes unfold through the car windows, then spend the main part of the day sitting in warm water surrounded by mountains.
This is not a packed sightseeing circuit. There is only one main destination, Termas de Papallacta, and that is the appeal. You are not rushing from one church, market, or viewpoint to the next. The day is built around rest, scenery, and a good meal.
I would especially consider this trip after a long flight or a more active stretch of an Ecuador itinerary. One couple used it during a Quito layover before heading to the Galápagos, while others chose it after visits to Quilotoa and Cotopaxi. The hot water, quiet setting, and unhurried schedule make sense when your legs need a break.
The setting can change with the weather. On a clear day, you may get broad views of the surrounding Andes. In rain or fog, the distant peaks can disappear. That is a real limitation if you are counting on photographs, but the pools can feel even more pleasant in cool, wet weather.
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The 65-kilometer drive from Quito

Your guide picks you up in private transportation, with departures listed at 8:00 a.m. or 2:00 p.m. The drive is part of the experience, not just a transfer. The road crosses a wide highland plain framed by mountain ranges and forests of Polylepis, a distinctive Andean tree that grows at high elevations.
Your guide can stop along the way for photographs and views. Andrés is often singled out for knowing good photo locations and for taking pictures of solo visitors and couples at the springs. That small service matters if you are traveling alone and do not want every photograph to be a selfie.
The road also gives you a chance to ask questions about Ecuador. Andrés is described as patient with questions about the country, and the tour’s bilingual service is offered in English and Spanish. You should not expect a long formal lecture at every stop. The value is the informal conversation and the chance to shape the day around your interests.
Some accounts also mention a stop for Helados de Salcedo, a popular Ecuadorian ice cream treat. This is not listed as a guaranteed part of the standard itinerary, so treat it as a possible extra stop rather than a promise. The same applies to exact roadside viewpoints.
The early departure has a clear advantage. The morning visit may be quieter, and one person found the pools nearly empty at first. The afternoon option is handy if you prefer a slower start or have plans in Quito earlier in the day, but it may feel busier. A Monday afternoon was described as especially calm.
Spending time at Termas de Papallacta

The central stop is the Papallacta hot springs resort. Once there, you enter the spa area and spend several hours in its thermal waters. The pools vary in temperature, so you can move around rather than sit in one hot basin for the whole visit. That variety makes the experience more comfortable and gives the visit a simple sense of progression.
The grounds include maintained paths outside the main building. They give you a chance to walk among the mountain plants and cool off between soaks. If you want only a quick bath, this may feel like too much time at one place. If you enjoy slow afternoons, the long stop is exactly what you want.
The setting is the main attraction. You are surrounded by high mountains and open nature rather than city buildings. Fog and rain are possible, so pack with changing weather in mind. The air around the pools can be cool, and wet surfaces may be slippery.
A massage or body wrap can add another layer of relaxation. Several people arranged massages during the visit, including hot-stone treatments, and one person booked a body wrap. Treatments are not listed among the included services, so budget for them separately. Some visitors booked ahead, while another booked a massage upon arrival. Availability can vary, so ask the provider how to reserve the treatment you want.
You should also clarify admission details when you book. The stated inclusions are private transportation and a guide, while lunch is specifically excluded. The description says the group can enter the spa, but it does not spell out every admission or treatment fee. A quick question before departure prevents an unpleasant surprise.
For the pool area, bring a swimsuit, a change of clothes, and simple waterproof footwear. Flip-flops or Crocs were specifically recommended because of the mist and wet walkways. A small bag for damp clothing is also sensible, though it is not formally listed as required equipment.
The local meal after the springs

Before returning to Quito, your guide takes you to a local place for food. The suggested dishes include caldo de gallina, a hearty chicken soup, and trout prepared in different ways. You may also have the option to fish for your own trout, which can then be prepared nearby.
This part of the day gives the outing more character than a return drive followed by dinner in the city. At one family-run restaurant called Mi Casita de Palo, the meal included chicken soup and fried trout. The property also had sheep, chickens, and farmed trout, and the cook caught a fish before frying it.
Do not expect polished hotel dining. One account noted that the restaurant looked modest, but the food was fresh, portions were generous, and the prices were much lower than those at a Quito hotel. That is the tradeoff. You get a local, informal setting rather than a designed dining room.
Chicken soup is a useful choice if you do not eat fish. One family also ordered seco de pollo for a child who did not care for seafood. Ask about alternatives if needed, since lunch is not included and the exact restaurant may vary.
The food stop can also be flexible. Your guide may suggest a place based on what you want to eat, and dinner is possible on an afternoon outing. Confirm the plan so you know if you should carry a snack or cash for the meal.
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What the private guiding adds
A private tour changes the day more than the destination does. You are not locked into a fixed pace or a large coach schedule. Andrés has been praised for arriving on time, driving carefully, staying relaxed around massage appointments, and helping with photographs.
That flexibility is useful at the spa. You can take your time in the pools without watching the clock every few minutes. If you want to leave sooner, spend longer on the paths, or add a treatment, the guide can work around your plan within the tour’s overall schedule.
The service also goes beyond the formal route in some cases. Andrés helped one solo visitor arrange a very early airport taxi for the following morning. That is not part of the advertised itinerary, so do not assume it is included, but it shows the practical value of having a local contact during a Quito stay.
The private format may not mean absolute solitude. One account said the booking included one or two additional people. Since the description says only your group will participate, ask for a clear answer about vehicle sharing and group size if privacy matters to you.
Is $95 a fair price?

At $95 per person, the value depends on your group size and what you want from the day. You are paying for private transportation over a long mountain route, a certified guide, scenic stops, and the convenience of having someone manage the drive. That can be good value compared with arranging transport, navigating the road, and finding the springs on your own.
The price is less attractive if you want only pool access and do not care about guiding or local food. Lunch is excluded, and massages, body wraps, and any fishing or spa extras may add to the final cost. Ask for the current fees before you commit to treatments.
For a solo visitor, the cost buys safety, company, photographs, and help with practical details. For a couple, the private vehicle and shared guide service can make more sense. Families may also appreciate the relaxed pace, especially if an older parent needs assistance or a child needs a different meal.
The experience is booked an average of 46 days ahead, which suggests that planning early is wise during busy periods. Confirmation is provided at booking. You can cancel for a full refund up to 24 hours before the start time, but late cancellations and changes are not refunded. Poor weather can lead to a rescheduled date or a full refund.
Who should choose this Papallacta day trip?
I would choose this trip if you want an easy outing from Quito with a strong mix of nature, warm water, and local food. It suits solo visitors who value a helpful driver and photographs, couples looking for a quiet shared day, and families who do not want a rigid group schedule.
It is also a good recovery day after hiking or a long journey. The tour does not demand much physical effort, though you should be comfortable getting in and out of pools and walking around wet surfaces. Most people can participate, according to the supplied details.
I would hesitate if your priority is strenuous outdoor activity, a packed sightseeing schedule, or a guaranteed clear view of the mountains. The day is intentionally slow, and weather can hide the scenery. I would also ask detailed questions if you need firm accessibility arrangements, since the available information only says most people can participate.
FAQ
How far is Papallacta from Quito?
The Papallacta resort is about 65 kilometers from Quito.
How long does the experience last?
The full-day experience lasts approximately seven hours.
What departure times are available?
You can choose an 8:00 a.m. departure or a 2:00 p.m. departure.
Is the tour private?
It is described as a private activity for your group, but one account reported sharing the tour with one or two other people. Confirm the group arrangement before booking if this matters to you.
What languages are offered?
The tour is offered in English and Spanish.
Is lunch included?
No. Lunch is not included in the stated price. The guide can take you to a local place for chicken soup, trout, or another meal.
Can I get a massage at Papallacta?
Massage treatments are available at the spa, and several people arranged massages during their visit. Treatments are not listed among the included services, so expect to pay extra and ask about reservations.
What is included in the $95 price?
Private transportation and a guide are included. Lunch is not included, and you should confirm admission and any spa treatment fees before the trip.
Can I cancel for a refund?
You can cancel at least 24 hours before the experience start time for a full refund. Cancellations or changes made less than 24 hours in advance are not refunded. If poor weather causes the experience to be canceled, you will be offered another date or a full refund.
Should you book it?
Book this Papallacta trip if you want a calm, well-supported day outside Quito and value a local guide more than a low-cost transfer. The strongest parts are the mountain drive, the freedom to linger at the pools, Andrés’s careful and personal service, and the simple trout or chicken-soup meal afterward.
Before paying, confirm three things: the exact group size, what spa admission costs are covered, and the price of any massage or body wrap. If those details suit your budget, this is an easy way to trade Quito’s traffic for warm water, cool mountain air, and a meal that feels tied to the place.
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